All glossary terms

LLM & AI

PLT / DEFINITION

AI agent

A bounded software system that uses models and tools to pursue a defined task.

Why it matters

Calling a chatbot an agent does not make it reliable. The important design question is what the system may do, what it must show, and when a person should take control.

Use it well

  • Give the agent one explicit job and a small tool surface.
  • Log actions and tool results for review.
  • Design recovery and escalation paths before increasing autonomy.

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